Adjusters International's Regional Vice President Joseph Charrier lent his knowledge of the public adjusting profession to the August 2011 edition of the New England Condominium magazine. New England Condominium is a monthly publication that addresses issues of importance to the condominium, homeowner associations, and cooperative communities.

In the article, "On Your Side: The Role of the Public Insurance Adjusters," Charrier provides a detailed explanation as to the role of the public adjuster in the insurance claims process:

" 'Our goal,' Charrier says, 'is not to argue, but to expedite the insurance claim process in a fair and precise manner. It's really no different than having an accountant do your taxes... The benefits for retaining a public adjuster are very simple... We are experts at the insurance policy, how it works, and documenting claims. We are hired to basically do two things: insulate you from the grief and unknown of dealing with the insurance process, and make sure you get what you are entitled to under the terms of your insurance contract. In any insurance claim, the burden of proof is upon you (the policy holder) not the insurance company. The policy is a contract of adhesion, and it needs to be followed as described within the policy.' "

The entirety of the article is available via the New England Condominium website.